mbrace Concierge Service

Your round-the-clock Concierge with round-the-world connections.

If your Mercedes-Benz can get you there, mbrace can get you in. From a table at that hot new restaurant to tickets to a sought-after show, you've got a Concierge* with connections. Traveling out of town? Let us book your flights, hotel and rental car. And that's only the basics. Wherever you are, with virtually any kind of request, our experts aren't just resourceful and helpful, they're ready and waiting.

*Enjoy virtually unlimited assistance from a helpful agent with the knowledge and resources to help with almost any request. Let an expert Concierge help you stay more productive on the road, or from the Mobile App on your smartphone. And get expert recommendations and reservations for travel and dining out, tickets to events, and answers to most any question.

A world of convenience in the palm of your hand.

When you're away from your car, the mbrace Mobile App helps you stay connected from your iPhone® or Android™ phone. You can send an address from Google Maps™ to your navigation system, find the nearest dealer, learn about your car's features, or connect with our Concierge team, all from one app.

*iPhone is a registered trademark of Apple Inc. Android is a registered trademark of Google Inc.

A virtual co-pilot that's a real, live person.

Finding your way in an unfamiliar area can be challenging. But with just a push of a button, you can connect to a helpful mbrace specialist who'll know where you are, and can help you find a local store, a restaurant, or any of millions of destinations. The specialist can download the address right to your car's navigation system, or stay on the line and personally guide you, turn-by-turn, until you arrive.

Download feature requires COMAND navigation, which is optional on some models.

Know what's ahead, and how to get around it.

Even your Mercedes-Benz can't control every condition on the road. But mbrace gives you an edge on traffic and weather, with voice-delivered reports at the touch of a button in your car. Forecasts, reports and alerts are based on your present location, and you can personalize favorite routes online and choose the quickest alternate based on the latest conditions.